Your information will be held by Rankedin, which is part of Rankedin AS group. This privacy notice is to let you know how companies within the Group promise to look after your personal information. This includes what you tell us about yourself and what we learn by having you as a customer. This notice also tells you about your privacy rights and how the law protects you.
This section tells you who we are, what your personal information is, and how we get it. It explains how the law protects you by controlling what is allowed to happen to it.
This section covers how to complain or withdraw your consent. It also tells you how you can get a copy of your personal information, or ask for it to be changed or removed.
This tells you who we share personal information with. It explains what it's used for in identification and user authentication across our Group services.
This section gives you the legal name of the company who holds your personal information – known as the ‘legal entity’ – and tells you how you can get in touch with us. Rankedin AS Group is made up of two services - Book247 and Rankedin, set up on a single legal entity. You can find out more about us at www.book247.com and www.rankedin.com.
Please use these details to contact us about any of the topics set out in this Privacy notice. If you have any questions, or want more details about how we use your personal information, you can ask us using our secure online contact form.
This section sets out the legal reasons we rely on, for each of the ways we may use your personal information. As well as our Privacy Promise, your privacy is protected by law. This section explains how that works. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside Rankedin AS Group. The law says we must have one or more of these reasons:
When we have a business or commercial reason of our own to use your information, this is called a ‘legitimate interest’. We will tell you what that is, if we are going to rely on it as the reason for using your data. Even then, it must not unfairly go against your interests. The law and other regulations treat some types of sensitive personal information as special. This includes information about racial or ethnic origin, sexual orientation, religious beliefs, trade union membership, health data, and criminal records. We will not collect or use these types of data without your consent unless the law allows us to do so. If we do, it will only be when it is necessary:
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
|What we use your personal information for||Our reasons||Our legitimate interests|
|Serving you as a customer|
|• To manage our relationship with you or your business • To develop and carry out marketing activities • To communicate with you about our products and services||• Your consent • Fulfilling contracts • Our legitimate interests • Our legal duty||• Keeping our records up to date, working out which of our products and services may interest you and telling you about them • Developing products and services, and what we charge for them • Defining types of customers for new products or services • Seeking your consent when we need it to contact you • Being efficient about how we fulfil our legal and contractual duties|
|• To test new products • To manage how we work with other companies that provide services to us and our customers • To develop new ways to meet our customers' needs and to grow our business||• Fulfilling contracts • Our legitimate interests • Our legal duty||• Developing products and services, and what we charge for them • Defining types of customers for new products or services • Being efficient about how we fulfil our legal and contractual duties|
|Managing our operations|
|• To deliver of our products and services • To make and manage customer payments • To collect and recover money that is owed to us||• Fulfilling contracts • Our legitimate interests • Our legal duty||• Being efficient about how we fulfil our legal and contractual duties • Complying with rules and guidance from regulators|
|Managing security, risk and crime prevention|
|• To manage risk for us and our customers • To obey laws and regulations that apply to us • To respond to complaints and seek to resolve them||• Fulfilling contracts • Our legitimate interests • Our legal duty||• Complying with rules and guidance from regulators • Being efficient about how we fulfil our legal and contractual duties|
|• To run our business in an efficient and proper way. This includes managing our business capability, planning, adding and testing systems and processes, managing communications, corporate governance, and audit • To exercise our rights set out in agreements or contracts||• Our legitimate interests • Our legal duty • Fulfilling contracts||• Complying with rules and guidance from regulators • Being efficient about how we fulfil our legal and contractual duties|
|For processing special categories of personal data|
|• Legal claims • Consent||• Using any special categories of data as needed to establish, exercise or defend legal claims • Telling you that we need your consent to process special categories of personal data, when that is what we rely on for doing so|
This explains what all the different types of personal information mean, that are covered by data protection law. We use many different kinds of personal information. They are grouped together like this. The groups are all listed here so that you can see what we may know about you. We don’t use all this data in the same way. Some of it is useful for marketing, or for providing services to you. But some of it is private and sensitive and we treat it that way.
|Type of personal information||Description|
|Financial||Your financial position, status and history|
|Contact||Your full name, address of your business and how to contact you|
|Socio-Demographic||This includes details about your nationality|
|Transactional||Details about payments you make to us|
|Contractual||Details about the products or services we provide to you|
|Consents||Any permissions, consents or preferences that you give us. This includes things like how you want us to contact you|
|Other Identifier||Your personal phone number and personal email address|
This section lists all the places where we get data that counts as part of your personal information. We may collect personal information about you (or your business) from other Rankedin AS Group services:
This covers two things: details about how and where you access our services, and account activity that is shown on your account history and logs.
If you use any of our social network applications, pages, or plug-ins, or if you use one of our products or services that allow interaction with social networks, we may receive information relating to your social network accounts. For example: If you log in to one of our websites, applications, or services using your social network account, we may receive basic details from your social network profile. The basic details we receive may depend on your social network account privacy settings; however, they might include your social network ID, name, profile picture, gender, or location. We may also receive additional information from your profile if you give us permission to access it.
You can choose not to give us personal information. In this section we explain the effects this may have. We may need to collect personal information by law, or to enter into or fulfil a contract we have with you. If you choose not to give us this personal information, it may delay or prevent us from fulfilling our contract with you, or doing what we must do by law. It may also mean that we cannot run your accounts or policies. It could mean that we cancel a product or service you have with us. We sometimes ask for information that is useful, but not required by law or a contract. We will make this clear when we ask for it. You do not have to give us these extra details and it won't affect the products or services you have with us.
This section gives details of how to contact us to make a complaint about data privacy. It also shows you where you can get in touch with the government regulator. Please let us know if you are unhappy with how we have used your personal information. You can contact us using our secure online contact form. You also have the right to complain to the regulator, and to lodge an appeal if you are not happy with the outcome of a complaint.
This section explains what to do if you no longer want us to hold or use your personal information. You can withdraw your consent at any time. Please contact us using our secure online contact form if you want to do so. This will only affect the way we use information when our reason for doing so is that we have your consent. See the section 'Your Rights' about more generally restricting use of your information. If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.
Here you can find out how to contact us if you think the information we hold for you is wrong, incomplete or out of date. You have the right to question any information we have about you that you think is incorrect. We’ll take reasonable steps to check this for you and correct it. If you want to do this, you can use the personal profile page in the sub-domain created for your business. You can also contact us using secure online contact form.
This section tells you where to write to us to get a copy of your personal information, and how to ask for a digital file you can use yourself or share easily with others. You can do this online or by writing to us. You can get a copy of all the personal information we hold about you by downloading it by clicking the link in your profile settings page or by asking us in our secure online contact form.
You also have the right to get certain personal information from us as a digital file, so you can keep and use it yourself, and give it to other organisations if you choose to. If you wish, we will provide it to you in an electronic format that can be easily re-used. You can get a copy of all the personal information we hold about you by downloading it by clicking the link in your profile settings page or filling in secure online contact form.
What if you want us to stop using your personal information? This section explains about your right to object and other data privacy rights you have – as well as how to contact us about them.
You can object to us keeping or using your personal information. This is known as the ‘right to object’.
You can also ask us to delete, remove, or stop using your personal information if there is no need for us to keep it.
This is known as the ‘right to erasure’ or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights.
You can ask us to restrict the use of your personal information if:
You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it
If we do restrict your information in this way, we will not use or share it in other ways while it is restricted.
If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact using secure online contact form. Or by requesting it from the personal profile page in the sub-domain created for your business.
We may share your personal information with outside organisations such as credit card providers. This is so that we can provide you with products and services, run our business, and obey rules that apply to us. Here we list all the types of organisation that we may share your personal information with.Rankedin AS Group
We may share your personal information with other companies in Rankedin AS Group.Authorities
This means official bodies that include:
Banking and financial services
Outside companies we work with to provide services to you and to run our business.
These are organisations that we may need to share your personal information with, because of what you can do with the product or service you have with us.• If you are a player of a sport that is linked to a tournament and you registered to that tournament, information will be shared with the organizer and the ranking entity
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We may also share your personal information if the make-up of Rankedin AS Group changes in the future:
They can be seen by anyone, on or off our Products, including if they don't have an account. This includes your system ID number which is included in your profile link; any information you share with a public audience; information in your public profile on Rankedin (Name, Surname, Data of Birth, Nationality, Rankedin User ID number); Events (Tournaments, Leagues), Rankings, Organization, Score Board with match Results, Timetable. Other people using Rankedin, and we can provide access to or send public information to anyone on or off our Products, including in other Rankedin AS Group Products, in search results, or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Products. Information about your activity or presence on our Products. People in your networks can see you progress, event you participated in, current Rank.
When you register and activate your account in our system your Player Profile will be created. Any admin who create new event, can add your profile to his new event. You will get notification when it happened and you have an option to sing off. If you don’t want to be auto added to the event or Club League, you can go to your profile settings and turn off this option.
We need your Data of Birth to match your profile to correct age group in Rankings. If you don’t wish to show your Data of Birth in your public profile, you can turn it off in profile settings. But nevertheless it still be used to match your age group in Rankings and show your natural age class in Rankings.
We use marketing to let you know about products, services and offers that you may want from us. This section tells you how we decide what marketing to show or send you. It also explains how we work out what you may be interested in.
We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not conflict unfairly with your own interests.
We do not sell the information we have about you to outside organisations.
We may ask you to confirm or update your choices, if you take out any new products or services with us in future.
We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.
If you change your mind you can contact us to update your choices at any time.
This section tells you about the safeguards that keep your personal information safe and private, if it is sent outside the EEA.
We will only send your data outside of the European Economic Area (‘EEA’) to:
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required.
If you have any questions about our privacy practices or the way in which we have been managing your personal information, place contact us by filling in our secure online contact form or by mail:Rankedin AS